Principal UX Designer

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.

You will make an impact: 

We’re seeking a Principal UX Designer to help shape the future of our eClinical platform, elluminate. This role is pivotal in elevating the design maturity of the organization, leading strategic design initiatives that will impact multiple product areas while creating delightful, data-informed user experiences.

As part of our growing UX team, you’ll collaborate closely with product management, engineering, and domain experts to define and deliver intuitive workflows that support the complexity of clinical trial data management and analytics. This is not just a design execution role. You’ll help scale a platform-wide design system, embed research into product development, and mentor peers in best practices.

We're looking for someone who can connect the dots between interface behavior, data modeling, and human decision-making, and consistently advocate for clarity and usability at every step.

Your day to day: 

• End-to-End UX Design: Lead the design of key product experiences across elluminate—from early discovery through detailed interaction design.
• UX Strategy & Systems Thinking: Help evolve our platform design system and UX standards. Guide the creation of scalable components and patterns that improve product cohesion.
• Interaction Design Leadership: Lead the design of intuitive task flows, page layouts, and navigation structures that help users confidently interact with the platform’s complex data and clinical workflows.
• Prototyping: Develop high-fidelity interactive prototypes to demonstrate the functionality and interaction patterns of the proposed designs.
• Detailed Design Documentation: Produce detailed design specifications, including user interface components, interaction patterns, and design guidelines, to guide the development process.
• Design Thinking: Apply design thinking principles to understand user needs, identify opportunities, and conceptualize innovative solutions that address complex problems in the clinical trials industry.
• User Research & Validation: Advocate for research when the team works with limited user insight or makes assumption-heavy decisions. While you’ll often have a research partner, you should be comfortable shaping research questions, participating in sessions, and translating insights into actionable design guidance. Help reinforce a culture of evidence-based decision-making across the product team.
• Collaborative Product Development: Partner with PMs and engineers to define requirements, refine scope, and ensure that designs balance user needs, technical constraints, and business goals.
• Quality Assurance: Collaborate with development and QA teams to ensure the accurate implementation of designs, conducting quality assurance checks to maintain design integrity throughout the development lifecycle.
• Mentorship & Influence: Act as a design thought partner to peers and stakeholders. Contribute to the growth of our UX team and culture by mentoring junior designers and participating in design critiques.
• Stay current with UX industry trends, best practices, and emerging methods, and share knowledge and insights with the team.

Take the first step towards your dream career. Here is what we are looking for in this role. 

Education & Experience

• Bachelor’s or Master’s degree in: Communication Design, Human-Computer Interaction, or a related field.
• 7–10+ years of UX design experience with a strong track record of shipping thoughtful, data-rich product experiences.
• Expertise in designing complex, enterprise-grade applications or platforms
• Strong portfolio demonstrating design systems thinking, clean interaction design, and user-centered solutions.
• Proven ability to collaborate with product, engineering, and research partners.
• Comfortable facilitating critiques and stakeholder reviews.
• Experience working on products and services in life sciences, healthcare, and/or pharmaceuticals is a plus.

Discipline Skills

• Deep understanding of interaction design, user-centered design principles, and methodologies, with a strong ability to translate user insights into actionable recommendations.
• Deep understanding of establishing, managing, applying, and evolving design systems.
• Excellent communication and presentation skills, with the ability to effectively articulate design decisions and rationale to stakeholders.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent interpersonal and communication skills, with the ability to collaborate and build relationships with diverse stakeholders.
• Experience working in an Agile development environment, with the ability to adapt designs collaboratively using an iterative process.
• Exposure to basic research techniques (e.g., usability testing, interviews) and comfort with integrating findings into iterative design
• Experience with responsive design and mobile app design is a plus.
• Knowledge of HTML, CSS, and JavaScript is a plus.

Professional Skills

• Flexible team player who is comfortable working within a group and
• Self-motivated, task-driven individual who can work remotely with minimal supervision.
• Strong time-management skills, with the ability to prioritize tasks.
• Excellent written and verbal communication skills and can clearly articulate design rationale and suggestions.
• Experience managing or mentoring other designers is a plus.

Technical Skills

• Expert-level understanding of design and prototyping tools such as Figma.
• Proficient in using Microsoft Office tools such as Word, PowerPoint, Excel, and Teams.
• Comfortable with project management and organization tools such as Jira and Confluence.

We offer competitive compensation, a vibrant and inclusive work culture, and the opportunity to significantly impact the user experience of our products, which will empower clinical trial companies to bring new life-improving and life-saving therapies to the market faster. We would love to hear from you if you are a highly motivated and experienced Principal UX Designer looking for a challenging and rewarding role.

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: https://topworkplaces.com/company/eclinical-solutions/

eClinical Solutions is a people-first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal-opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit, and business need.

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