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Top Remote Customer Success Manager Jobs in Chicago, IL
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The role involves managing a portfolio of ~80 customer accounts, focusing on relationship building, product adoption, risk management, and collaboration across teams to optimize customer success and increase revenue.
Top Skills:
ApolloIntercomSalesforceVitally
Artificial Intelligence • Marketing Tech
The Customer Success Manager will onboard clients, manage relationships, drive upselling, and ensure satisfaction while collaborating with sales and product teams.
Top Skills:
HubspotSales Crm
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills:
Saas Solutions
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills:
NetSuiteSalesforce
Artificial Intelligence • Software • Database
The Customer Success Manager will drive customer relationships, guide prospects through the sales process, and ensure product adoption and revenue growth. Responsibilities include managing strategic customer success, onboarding, and identifying upsell opportunities.
Top Skills:
FrontModeNotionRocketlaneSlack
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Customer Success Managers at Workiva manage customer relationships, ensuring adoption of solutions, driving ROI, and identifying growth opportunities while advocating for customer needs internally.
Top Skills:
Saas Applications
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
Featured Jobs
HR Tech • Information Technology • Software
Manage customer success for small business clients at Deputy, facilitating product adoption, driving engagement, and advocating for customer needs across teams.
Top Skills:
Salesforce
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills:
BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills:
ExcelPowerPoint
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.
Data Privacy
As a Customer Success Manager, you will build relationships with customers, manage accounts, drive renewals, and support product adoption and expansion opportunities.
Top Skills:
Crm ToolsHubspotSalesforce
Healthtech • Software
As a Customer Success Manager, you will nurture long-term relationships with clients, oversee performance metrics, and ensure high customer satisfaction through effective communication and strategic engagement.
Top Skills:
ConfluenceExcelJIRAPowerPointSalesforce
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills:
CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills:
SalesforceSalesloftSigma
Cloud • Security • Software • Cybersecurity • Automation
The role involves establishing customer relationships, driving product value, measuring performance indicators, and translating product usage into actionable advice.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGit
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Artificial Intelligence • Healthtech • Telehealth
Responsible for managing relationships with large customers to ensure satisfaction, retention, and growth, including forecasting revenue, driving upsells, and collaborating cross-functionally.
Top Skills:
Data-Driven Decision MakingPortfolio Management
Professional Services
The Government Customer Success Manager ensures clients optimize the BetterUp platform, builds relationships with government partners, and drives value delivery through consulting, problem-solving, and account management.
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills:
CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager fosters client relationships, ensures satisfaction and renewal, provides consulting on products, and identifies growth opportunities.
Top Skills:
GainsightIdentity Security CloudIdentityiqSalesforce
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills:
APIs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills:
Healthcare ItSaaS
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