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Top Customer Success Manager Jobs in Chicago, IL
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Technical Customer Success Manager will manage client relationships, provide product expertise, resolve technical issues, and drive product adoption while ensuring customer satisfaction.
Top Skills:
AIData AnalysisDocumentation ToolsSaaS
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager serves as a strategic advisor to customers, leveraging technology and account management skills to drive successful outcomes and growth. Responsibilities include de-escalating issues, building account plans, and enhancing the Customer Success program.
Top Skills:
GainsightMongoDBSalesforce
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills:
Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager helps customers leverage subscription solutions, providing technical support, insights, and strategic recommendations to achieve business goals and enhance customer retention.
Top Skills:
AIAnalytical SkillsMarket ResearchSoftware And Front-End DevelopmentSubscription Solutions
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The role involves managing a portfolio of ~80 customer accounts, focusing on relationship building, product adoption, risk management, and collaboration across teams to optimize customer success and increase revenue.
Top Skills:
ApolloIntercomSalesforceVitally
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager collaborates with clients to understand their business goals and deliver data-driven insights, ensuring customer satisfaction and retention through effective solutions and strategic recommendations.
Top Skills:
AIResearch MethodologiesSoftware Development
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Marketing Tech • Mobile • Software
As a Customer Success Manager, you will manage client renewals, drive product adoption, build customer relationships, and collaborate with internal teams for a seamless customer experience.
Top Skills:
APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
Artificial Intelligence • Marketing Tech
The Customer Success Manager will onboard clients, manage relationships, drive upselling, and ensure satisfaction while collaborating with sales and product teams.
Top Skills:
HubspotSales Crm
Featured Jobs
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills:
Saas Solutions
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills:
NetSuiteSalesforce
Artificial Intelligence • Software • Database
The Customer Success Manager will drive customer relationships, guide prospects through the sales process, and ensure product adoption and revenue growth. Responsibilities include managing strategic customer success, onboarding, and identifying upsell opportunities.
Top Skills:
FrontModeNotionRocketlaneSlack
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Customer Success Managers at Workiva manage customer relationships, ensuring adoption of solutions, driving ROI, and identifying growth opportunities while advocating for customer needs internally.
Top Skills:
Saas Applications
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
HR Tech • Information Technology • Software
Manage customer success for small business clients at Deputy, facilitating product adoption, driving engagement, and advocating for customer needs across teams.
Top Skills:
Salesforce
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Productivity • Professional Services • Sales • Software • Consulting
The Customer Success Manager ensures client adoption and retention of BigTime platforms, driving engagement and satisfaction through strategic partnerships and AI tools.
Top Skills:
Ai-Powered ToolsSaaS
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills:
BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
Consumer Web • Events • Marketing Tech • Productivity • Software • Hospitality
The Customer Success Manager at PartySlate will manage premium memberships, support clients through their lifecycle, and enhance customer experience. Responsibilities include onboarding, renewals, and product feedback collection.
Top Skills:
ChurnzeroGoogle SuiteHubspot
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills:
ExcelPowerPoint
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.
Data Privacy
As a Customer Success Manager, you will build relationships with customers, manage accounts, drive renewals, and support product adoption and expansion opportunities.
Top Skills:
Crm ToolsHubspotSalesforce
Healthtech • Software
As a Customer Success Manager, you will nurture long-term relationships with clients, oversee performance metrics, and ensure high customer satisfaction through effective communication and strategic engagement.
Top Skills:
ConfluenceExcelJIRAPowerPointSalesforce
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills:
CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills:
SalesforceSalesloftSigma
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