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Top Customer Success Manager Jobs in Chicago, IL

Reposted 2 Days AgoSaved
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Chicago, IL
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90K-120K
Mid level
90K-120K
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Technical Customer Success Manager will manage client relationships, provide product expertise, resolve technical issues, and drive product adoption while ensuring customer satisfaction.
Top Skills: AIData AnalysisDocumentation ToolsSaaS
Reposted 3 Hours AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager serves as a strategic advisor to customers, leveraging technology and account management skills to drive successful outcomes and growth. Responsibilities include de-escalating issues, building account plans, and enhancing the Customer Success program.
Top Skills: GainsightMongoDBSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Chicago, IL
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills: Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
Reposted 3 Days AgoSaved
Chicago, IL
63K-119K Annually
Junior
63K-119K Annually
Junior
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager helps customers leverage subscription solutions, providing technical support, insights, and strategic recommendations to achieve business goals and enhance customer retention.
Top Skills: AIAnalytical SkillsMarket ResearchSoftware And Front-End DevelopmentSubscription Solutions
Reposted 2 Days AgoSaved
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Remote
Chicago, IL
Easy Apply
25K-25K
Mid level
25K-25K
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The role involves managing a portfolio of ~80 customer accounts, focusing on relationship building, product adoption, risk management, and collaboration across teams to optimize customer success and increase revenue.
Top Skills: ApolloIntercomSalesforceVitally
Reposted 9 Days AgoSaved
Chicago, IL
92K-99K Annually
Mid level
92K-99K Annually
Mid level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager collaborates with clients to understand their business goals and deliver data-driven insights, ensuring customer satisfaction and retention through effective solutions and strategic recommendations.
Top Skills: AIResearch MethodologiesSoftware Development
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL
Easy Apply
84K-100K
Mid level
84K-100K
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager, you will manage client renewals, drive product adoption, build customer relationships, and collaborate with internal teams for a seamless customer experience.
Top Skills: APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
9 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Artificial Intelligence • Marketing Tech
The Customer Success Manager will onboard clients, manage relationships, drive upselling, and ensure satisfaction while collaborating with sales and product teams.
Top Skills: HubspotSales Crm
Reposted 3 Hours AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills: Saas Solutions
Reposted 3 Hours AgoSaved
Remote
Chicago, IL
Junior
Junior
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills: NetSuiteSalesforce
YesterdaySaved
Remote
Chicago, IL
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Software • Database
The Customer Success Manager will drive customer relationships, guide prospects through the sales process, and ensure product adoption and revenue growth. Responsibilities include managing strategic customer success, onboarding, and identifying upsell opportunities.
Top Skills: FrontModeNotionRocketlaneSlack
YesterdaySaved
Remote
Chicago, IL
90K-110K
Senior level
90K-110K
Senior level
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills: APIsCSSDataHTMLSsoWebhooks
2 Days AgoSaved
Remote
Chicago, IL
57K-91K Annually
Junior
57K-91K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Customer Success Managers at Workiva manage customer relationships, ensuring adoption of solutions, driving ROI, and identifying growth opportunities while advocating for customer needs internally.
Top Skills: Saas Applications
Reposted 4 Days AgoSaved
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Remote
Chicago, IL
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
2 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Junior
Junior
HR Tech • Information Technology • Software
Manage customer success for small business clients at Deputy, facilitating product adoption, driving engagement, and advocating for customer needs across teams.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Junior
Junior
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills: CRM
12 Days AgoSaved
Hybrid
Chicago, IL
70K-120K Annually
Mid level
70K-120K Annually
Mid level
Productivity • Professional Services • Sales • Software • Consulting
The Customer Success Manager ensures client adoption and retention of BigTime platforms, driving engagement and satisfaction through strategic partnerships and AI tools.
Top Skills: Ai-Powered ToolsSaaS
Reposted 9 Days AgoSaved
Remote
Chicago, IL
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
14 Days AgoSaved
Hybrid
Chicago, IL
Mid level
Mid level
Consumer Web • Events • Marketing Tech • Productivity • Software • Hospitality
The Customer Success Manager at PartySlate will manage premium memberships, support clients through their lifecycle, and enhance customer experience. Responsibilities include onboarding, renewals, and product feedback collection.
Top Skills: ChurnzeroGoogle SuiteHubspot
Reposted 5 Days AgoSaved
Easy Apply
Remote
Hybrid
Chicago, IL
Easy Apply
70K-95K
Mid level
70K-95K
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills: ExcelPowerPoint
Reposted 5 Days AgoSaved
Remote
Hybrid
Chicago, IL
130K-155K Annually
Senior level
130K-155K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.
6 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
115K-125K
Junior
115K-125K
Junior
Data Privacy
As a Customer Success Manager, you will build relationships with customers, manage accounts, drive renewals, and support product adoption and expansion opportunities.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
70K-80K Annually
Senior level
70K-80K Annually
Senior level
Healthtech • Software
As a Customer Success Manager, you will nurture long-term relationships with clients, oversee performance metrics, and ensure high customer satisfaction through effective communication and strategic engagement.
Top Skills: ConfluenceExcelJIRAPowerPointSalesforce
7 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
Senior level
Senior level
Social Impact • Software
The Customer Success Manager drives product adoption, customer retention, and long-term value through strong relationships and strategic initiatives with customers.
Top Skills: CSSGainsightHTMLJavaScriptMicrosoft Office 365Salesforce
8 Days AgoSaved
Easy Apply
Remote
Chicago, IL
Easy Apply
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.
Top Skills: SalesforceSalesloftSigma
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